Warranty

WARRANTY & DELIVERY

Warranty & Returns:

Used phones ship with a 30 day returns policy and a 12 month warranty, if the product develop a fault. Please be aware that our phones aren't guaranteed to have remaining manufacturer warranty although it's likely that the latest models will. New devices come with the full manufacturer warranty.

Delivery:

Orders placed before 1pm on a working day are shipped by Royal Mail Special Delivery the same day for guaranteed delivery the following working day before 1pm. Delivery times vary for large orders and busy periods.

Postage Costs:

Orders containing a single device type will be subject to the below subsidised postage costs. Orders containing more than one device type will be subject to the highest price according to device type. Costs are per order not per device. Please contact us for information regarding postage cost for larger orders.

Packaging:

Our used phones ship in 100% recycled card and we think they're great! Used devices will be protected in a clear bubble bag and is sent in a Royal Mail Special Delivery pouch. New devices ship in the original sealed packaging and is sent in a Royal Mail Special pouch.

For more information, please check FAQ's.