Condition Explained

Condition Explained: Buying Confidence in Every Device

At PhoneSwap Store, we make it easy to choose the right smartphone or tablet by offering a simple and transparent grading system. Whether you're looking for a brand-new device, a pre-owned option in great condition, or a professionally refurbished one, we ensure that you know exactly what to expect. Here's how we classify our devices:


1. New

Definition:
A brand-new, unopened, unused device still in its original factory-sealed packaging with all original accessories.

What to Expect:
Choosing a "New" device means you're getting a product that is completely untouched, straight from the factory, complete with all accessories. It’s perfect for those who want the latest tech with the guarantee of it being unused.


2. Used (Good Condition)

Definition:
A pre-owned device that has been fully tested and verified to function perfectly, with light signs of use such as small scratches or marks. Comes with essential accessories like a USB charging cable and an eject pin.

What to Expect:
Our used smartphones (Good Condition) devices are a great choice for those seeking high performance at a lower price. While there may be slight cosmetic imperfections, these devices are in full working order and offer excellent value for money.


3. Refurbished

Definition:
A pre-owned device that has been thoroughly cleaned, tested, and restored to full working condition. These devices come with minimal signs of wear and are verified to function like new. Comes with a USB charging cable and an eject pin.

What to Expect:
Refurbished smartphones provide a cost-effective way to enjoy the latest features at a lower price. Professionally inspected and restored, they deliver great performance with minimal cosmetic flaws, ensuring reliability.


At PhoneSwap Store, we stand behind the quality of every device we sell. Each one undergoes a rigorous 40-point quality control inspection to ensure it functions perfectly. With our 30-day return policy, you can shop with confidence, knowing you have the flexibility to exchange your device if you're not completely satisfied.

Why Choose PhoneSwap Store?

  • Certified Quality: Every device is tested and verified for reliability.
  • Competitive Prices: Enjoy premium devices without breaking the bank.
  • Trade-In Options: Easily swap or sell your old device for a new one.
  • Wide Selection: Explore a variety of smartphones, tablets, and more to find exactly what you need.

Visit us at 138 High Street, Walthamstow, London, E17 7JS, or shop online at PhoneSwapStore.com today!