Useful Information

At PhoneSwap Store, we are dedicated to providing high-quality, affordable smartphones, tablets, and tech devices. Whether you're looking to buy a new device, trade in your old one, or find a reliable refurbished option, we make the process simple, transparent, and customer-friendly. Here’s what you need to know about us:


Why Buy from PhoneSwap Store?

  • Certified Devices: Every device undergoes a 40-point quality control inspection, ensuring that it’s fully functional, whether it's new, used, or refurbished.
  • Competitive Pricing: We offer great deals on high-quality devices, giving you premium products at affordable prices.
  • Trade-In Program: Have an old phone or tablet? Trade it in with us for cash or credit towards your next purchase. We make it easy to swap your old device for a newer model.
  • Wide Selection: We offer a broad range of smartphones, tablets, and other tech devices to suit every need and budget.

Our Device Grading System:

We offer a clear and honest grading system to help you make informed purchasing decisions:

  • New: Brand-new, unopened devices in factory-sealed packaging.
  • Used (Good Condition): Pre-owned devices with light signs of use but fully functional.
  • Refurbished: Pre-owned, cleaned, tested, and restored to near-new condition.

Customer Benefits:

  • 30-Day Return Policy: Not satisfied with your purchase? We offer a 30-day return policy, giving you peace of mind.
  • Buy, Sell, or Swap: We offer a convenient way to sell or trade in your old devices. Bring your unwanted smartphone, tablet, or iPad, and we’ll offer you a competitive price or trade-in credit.
  • Easy Online and In-Store Shopping: Visit our Walthamstow store at 138 High Street, London, E17 7JS, or shop conveniently online at PhoneSwapStore.com.

Our Commitment:

At PhoneSwap Store, our goal is to provide you with the highest level of customer satisfaction. From our transparent pricing and device grading to our trade-in options, we’re here to ensure you get the most out of your buying or selling experience.